Shipping & Returns

Shipping

In-stock products are carefully packed and shipped within 1-3 business days. Custom colors will arrive at our fulfillment center in 6-8 weeks from order date and we will email you as soon as we receive and ship your product.

Please note that we have a fixed price for shipping per roll of $185. During checkout, you have the option to use your own shipping account and we also offer local pickup at our fulfillment center in Dallas, TX.

If you receive a damaged box and need to file a claim, you must do so with UPS, the shipping carrier we use. We are not responsible for damages in transit and make every effort to ensure your order is packed correctly. If you do have damage, please note the package, take photos and notify the carrier. You can learn more about how to file a claim with UPS on their website.

Returns

We accept unopened, unused, and uncut full rolls of product for exchange or return for store credit within 20 days of your order date. Unfortunately, we cannot accept any used or cut cloth or material. Customers are responsible for shipping costs on returns and exchanges.

Please email us at hello@mereciusa.com to discuss your return.